Contact Us
Contact Us
We’re happy to assist you with all questions about vSeeBox devices, orders, shipping, after-sales support and product guidance.
Whether you need help setting up your vSeeBox, checking order status, asking about return & refund policies, or comparing different vSeeBox models (V5Pro / V6Max / V6Plus / V6Pro), our support team is ready to help.
How To Contact Us
Official Customer Support Email: vseeboxcentershop@gmail.com
Customer Service Hours
Support service time: Monday to Friday, 9:00 AM – 6:00 PM (ET, Eastern Time)
We do not provide customer service on Saturdays, Sundays and US federal holidays.
If you send messages outside working hours, we will respond to your inquiry as soon as possible on the next working day.
Support service time: Monday to Friday, 9:00 AM – 6:00 PM (ET, Eastern Time)
We do not provide customer service on Saturdays, Sundays and US federal holidays.
If you send messages outside working hours, we will respond to your inquiry as soon as possible on the next working day.
Online Live Chat
You can also use the live chat widget located at the bottom right of our website during service hours for instant support.
Common Inquiries We Support
✅ Product feature & model comparison
✅ Device setup & troubleshooting
✅ Order tracking, shipping & delivery questions
✅ Return, exchange and refund requests
✅ Warranty & after-sale service
✅ Wholesale & bulk cooperation consultation
Thank you for choosing vSeeBox. We are committed to bringing you a smooth home streaming experience.
